Conversation views in email clients have become par for the course these days, while I'm personally not a great fan it can be a useful feature to use when looking at Mailbox data. With EWS from Exchange 2010 you can use the dedicated EWS operations which are documented http://msdn.microsoft.com/en-us/library/office/dn610351(v=exchg.150).aspx . In Exchange 2013 the conversation operations have been enhanced to offer more functionality such as the ability to use an AQS QueryString to filter the results plus also the ability to apply actions to conversation like applying categories or a specific retention tag. One interesting thing you can apply these conversation operations to is looking at Mailbox statistics in a different way by looking at the operation of Mailboxes to see how engaged the owners or users of the Mailboxes are, by seeing how engaged in the conversation that are happening in the Mailbox. eg The FindConversation operation in Exchange will return information suc
Pushing the Envelope in Messaging and Office 365 Development